⚙️
Technical Support
Troubleshoot app issues and device syncing.
15 articles
How to sync your progress across devices
Written by Magic
App keeps crashing on Android
Written by Magic
App crashing on iOS
Written by Magic
App crashing on Smart TV or streaming device
Written by Magic
Buffering or poor video quality
Written by Magic
Content won't load or play
Written by Magic
Error codes — what they mean and how to fix them
Written by Magic
Clear cache and app data
Written by Magic
Internet connection and speed requirements
Written by Magic
Supported browsers for web playback
Written by Magic
Known issues and service status
Written by Magic
How to update the Dreamsquare app
Written by Magic
Downloads not working
Written by Magic
Audio out of sync with video
Written by Magic
DRM and content protection
Written by Magic